Howe & Bassett Company - Rochester, New York

Negative: Poor communication, unreliable scheduling, substandard workmanship (leaks, incorrect installations, electrical issues), lack of cleanliness, damaged property, slow project completion, and unprofessional behavior.
Positive: One reviewer reported a positive experience with a complex drain repair (prompt, clean, and efficient). Other reviewers reported honesty and fairness.
Mixed: Declining service quality over time, with past positive experiences now replaced by unreliability and poor responsiveness.

Review Summary